Refund policy

For wrongly sent/defective items, credit notes will be issued if item/s are returned within 14 calendar days from the purchase date. Item/s must be in the same condition as received, unworn or unused, washed or altered in any way. Paper swing tags must be in original good condition. Rest assured that all item/s will be checked prior to shipping.

Dear First Day will work together with you on return shipping and we recommend that you send the item/s back with tracking to prevent any missing returns. Credit note will be issued upon receiving the returned goods and if the above mentioned conditions are met. 

Please kindly note we do not offer exchange for change of mind, incorrect purchases or sizing issues. 

Thank you for your understanding.